Business Manager Commercial Banking Needed – Nedbank

Nedbank is looking for an experienced Business Manager to join our team.

Position: Business Manager Commercial Banking
Location: Middelburg, ZA
Closing Date – 25 February 2023

Requisition & Talent Acquisition Consultant Details
REQ 121177 – Twanette Coetser

Cluster & Location
Total Business Banking and Retail – Relationship Channel

Middelburg, Mpumalanga

Career Stream
Relationship Management

Leadership Pipeline
Manage Self: Professional

FAIS Affected
FAIS Affected – Yes

Job Purpose

You will be required to create and increase revenue and economic profit from new and existing clients in order to achieve the bank’s strategic objectives and create shareholder value.

This role provides you with the opportunity to develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding the client’s strategic growth path to proactively develop solutions in collaboration with the SMEs across the Bank to meet the needs of the client.

Investing in sustainability is at the heart of our business strategy. We strive to create long-term value for our clients thereby harnessing technology and environmental opportunities, attracting key talent & equipping our staff to be the money experts that do well when servicing our clients.

Our ideal candidate is an individual that can originate and identify opportunities, to cross-sell for Business Bank and the broader Bank Group in line with the strategic objectives of the Bank.

Job Responsibilities

• Be the primary point of contact for clients by being accessible according to Nedbank’s client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with the business unit strategy.
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Engage with collaborative partners through collaboration forums and networks.
• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Perform in-depth financial needs analysis to identify cross-sell and up-sell opportunities in line with business goals
• Conduct business activities in line with internal and external service level agreements.
• Ensure service level agreements are adhered to by following business unit processes and procedure
• Grow revenue through acquisition activities and cross-sell and upsell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
• Understand role-relevant systems and processes and implement them to minimise risk.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
• Complete and submit relevant reports in accordance with operational requirements

Requirements needed

• NQF Level 6 or Higher in a Financial or Business-related field essential
• Matric / Grade 12 / National Senior Certificate
• Valid driver’s license and own reliable transport is essential

Minimum Experience Level

• 4-5 years of relationship management experience in the financial sector is a must
• 5 – 7 years of Agriculture experience is an advantage
• 2-3 years experience in Business Acquisition essential
• Experience in Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be an advantage

Professional / TechnicalKnowledge

• Banking knowledge and procedures
• Business writing, terms and definitions, acumen, and principles
• Communication Strategies
• Data analysis
• Industry trends
• Principles of project management
• Relevant regulator, software, and systems knowledge
• Research Methodology
• Decision-making process

Type of Exposure

• Conducting gap, needs, and root cause analysis
• Analysing and interpreting, situation, qualitative and quantitative data that requires an evaluation of multiple factors
• Identifying trends
• Drafting and checking the accuracy of reports and records
• Writing business proposals Preparing and delivering presentations
• Communicating complex information – written and orally
• Developing ways to minimise risks
• Working with a group to identify solutions to a problem
• Successfully selling banking solutions
• Building and maintaining effective cross-functional relationships with internal and external stakeholders
• Influencing stakeholders to obtain buy-in for concepts and ideas

How to apply

Apply online for the Business Manager Commercial Banking

Please contact
The Nedbank Recruiting Team at +27 860 555 566